Time flies so fast and I can't hardly contain myself from celebrating...6 months to go and it is Baby Benjamin's First Birthday! For a first time mom like me, I really don't know where to start preparing for my baby's birthday. Cake, party favors, food, gift registry, guest, venue, etc..arrggggh! so many things to consider and they are giving headaches. My husband thought it would be nice to find a fun and comfortable place/venue to start with. To-cut-the-long-story-short, I ended up searching Pixie Forest in Festival Mall, Alabang in the web.
So here are some FAQs about Pixie Forest and I'd like to share it with my readers.
1. How
much is your package rate and how many kids are included?
We actually based the rate on the number of kids. Our packages
are good for 20, 30 and 50 kids. Quantity of nametags, party hats, loot bags,
tokens and Ride-All-You-Can tags are equivalent to the number of kids in the
package.
2. What are the package inclusions?
All packages include name tags, party hats, lootbags with contents, small game prizes from Toys ‘R Us, Aggy’s birthday cake, birthday streamer, a gift and certificate for
the celebrant, party host and Pixie the Fairy or Skip the Squirrel mascot
appearance.
Plus of course the venue and sound system with chairs and
tables.
| • | Invitation Cards | • | Welcome Streamer | ||
| • | Ride-All-You-Can Tags | • | Cups, Plates, Spoons & Napkins (No longer Included) | ||
| • | Game Tokens | • | Party Host | ||
| • | Name Tags | • | Party Attendants | ||
| • | Loot Bags | • | Gift for the Celebrant | ||
| • | Party Hats | • | Pixie Forest Birthday Cake | ||
| • | Balloons | • | Mascot Appearance | ||
| • | Parlor Game Prizes | ||||
The package does not include the food and other party favors though.
.3. Where
are the parties held?
We have two (2) venues for your
parties, which can accommodate up to 120pax. If you want an enclosed venue, the
PARTY ROOM is the perfect area for you. This room can provide accommodation for
up to 100 guests. The PICNIC GROVE is a more unique venue with its famous character
trees and jungle-like effect in an enchanted village. The venue can house a
maximum of 120 heads.
4. Will
use of the venue be exclusive to us?
The party areas will be
exclusive for you; however, the Picnic Grove shall be enclosed with barricades
for your privacy. Nevertheless, the rest of the Amusement Center will still be
open to other guests.
5. What
time slots are open for birthday bookings?
Birthday parties may be held at the following times:
10:00 to
1:00
1:45 to
4:45
5:30 to
8:30
6. Are
we allowed to have time extension?
Use of venue is basically good for three (3) hours only. Extension shall only be honored
if there is no confirmed party for the next slot. Moreover, time extension
shall be subject for additional rate upon verification of party schedule at
least two days before the actual date of the event. Therefore, request for time
extension is not valid upon reservation regardless of full payment. Should you
wish to make use of the party area for more than two hours, you will have to
pay for the same package rate.
7. What
if the party falls on a holiday, what time are we going to follow?
Weekday and Weekend time will be the same regardless of holiday
schedule.
8. May I
bring in food?
Bringing of food inside the park for parties is not allowed
except for water, bread and rice. We have RECOMMENDED FOOD SUPPLIERS who can
help you prepare for the event. Our party suppliers consist of partner food
tenants and caterers. Packages and list shall be discussed with you personally.
9. May I
bring in party favors/entertainers and the like?
We also have RECOMMENDED PARTY SUPPLIERS who can assist you
with all other party amenities you need such as balloons, party souvenir items,
photo and video coverage, magicians, face painters and the like. Nevertheless, we shall allow you to bring in
additional game prizes and party loot bag contents. If in case some of the
amenities you need are not included in the list of our accredited party
suppliers, we will allow you then to bring particular items which shall be
subject for a certain corkage fee.
10. What
if my relatives and the celebrant’s godparents will sponsor the photo/video and
other amenities, will we be allowed to bring them in?
For proper upkeep of standards, we discourage
permission of such. As a courtesy, our partner suppliers can assist them with
their requirements. We will be glad to discuss with them factors that they need
to make your child’s birthday a memorable one
11. Do I
get free ride tickets?
The package includes Ride-All-You-Can wrist
tags; however, it will only be distributed to the number of kids you have in
the package.
12. Is
the birthday celebrant included in the Ride Package?
Yes. Unless you choose to have one (1)
Ride-All-You-Can tag for him/her instead of getting the “bag” as gift for the
celebrant.
13. I
have babies and toddler guests. Are they considered children who should be
required to pay for an admission ticket?
There is NO ENTRANCE FEE actually. However, we suggest you take them into
consideration when counting the number of loot bags or meals. Our rides however require a PAY-PER-PERSON-POLICY. Should your toddler
guests wish to enjoy our rides where they need to be accompanied by an adult,
we will have to require you to purchase additional Ride-All-You-Can tags for
them.
14. May I
enjoy the Park rides before/after my party?
You and your guests are welcome to enjoy the Park’s rides at
any time during the day. Our Operations
actually starts at 12nn and closes at 8:00pm on weekdays and 10am-9:00pm for
weekend. If your party starts at 5:30, you can get the
RAYC tags in advance.
15. Do we
get to enjoy all rides?
The Ride-All-You-Can tags can only be used for five rides (three rides in Pixie: Elfin Waves, Fairy’s Wheel,
Flying Dwarves plus the Grand Carousel and the Junction Express at the 1st Level)
16. Will
the rides be exclusive for our party?
Our Amusement rides shall be open for other
walk-in or group / company tour clients during the actual date of your party.
Exclusivity is controlled, as the place can be quite crowded during weekends.
17. What
should I do if I have additional guests on the date of the party?
We welcome additional
guests. However, additional food for these guests should be discussed with our
accredited food partners for them to prepare buffer. In case food orders are
from fast food partners, 30 minutes must be given as leeway for additional
orders.
18. What
theme do you have?
We offer all three rides in Pixie Forest as
themes for the party (i.e. Elfin Waves, Flying Dwarves, Fairy’s Wheel plus the
Carousel). Other themes of your choice, which are not available such as those
requiring copyright and/or royalty permission, is not offered for security
concern.
19. How
do I confirm my reservation?
A signed contract and a down payment of 50% are required to
confirm your party reservation. However, you can reserve your slot for one (1)
week amounting to a non-refundable rate of P2,000 (Cash basis only).
20. What
is the timetable for reservation?
We require clients to reserve their party at least one month
before the actual date. No Payment – No Reservation Policy. =)
21. What
are the terms of payment? Should I pay for the down payment prior to the party?
May I settle the balance on the date of the party itself?
We will require a down payment equivalent to 50% of the
contracted birthday party package price. The balance should be paid at least one (1) week before the date
of the party. All other additional favors or part amenities can be settled
before or after the party (case to case basis).
22. What
are the accepted forms of payment?
Cash, check (named after FLI-Festival
Supermall) and major credit cards are accepted
23. I am
based overseas, how do I go through the process of booking a party?
You may correspond with us through e-mail at amusement@festivalsupermall.com or amusement.festivalsupermall@yahoo.com
but a local representative in Manila must sign the contract and
pay at the Sales Office.
24. Do
you have promos?
Yes, we have. Please contact us for further
information.
Festival Supermall
Amusement Center
•Landline Numbers
–(02) 8503569 to 70
–(02) 8503568 (Telefax)
•Mobile Numbers
–(0918) 9446863 : Smart and Talk n’ Text
–(0906) 2005733 / (0917) 8080627 : Globe and Touch Mobile
–(0922) 8570579 : Sun Cellular
•Email Addresses
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